Errors and Reprints

While we try to make our images reasonable portrayals of our products, there will be variances due to the scanning process and the difference in monitors. If in doubt about any product, including but not limited to, size, color or texture, please email. Include the item number or color in question, along with your specific question(s).

We do our best to make sure each item is portrayed as accurately as possible and shipped exactly as it is ordered. Please contact us as soon as possible if you have a concern with your order. We are unable to accept returns, but will cheerfully replace any item which is defective or misprinted due to our error.

All orders that are placed on our web site are reviewed by invitation specialists. We cannot guarantee that we will always catch customer errors, especially the spelling of proper names. Please review your wording carefully.

Misprinted Items: If your programs arrive damaged, defective or are misprinted please let us know as soon as you receive your order either by phone or e-mail. If we made an error when we submitted your order for printing we will have any misprinted items reprinted at no additional cost to you.

In the unfortunate instance of an error in your wording, we will work with you to correct the mistake quickly and reprint your order at a discount.

Proofs are provided on all program orders and the proof must be approved by the customer, therefore certifying that the copy and layout is correct.

Refunds/Returns are not possible.